Benchmarking for Success - Change the way you assess performance - ISA

Benchmarking for Success - Change the way you assess performance

Available at the ISA Convention 2018

April 15, 2018, ISA Convention 2018 – Baltimore, MD

Speaker: Scott Hackworth, Senior Vice President, Industry Insights

ISA has completely revamped its benchmarking portfolio. New for 2018 is the Annual Performance Report (APR), a monthly Top Line Pulse and a bi-annual Compensation Report. Designed by ISA members for its members, ISA has partnered with Industry Insights to provide a state of the art, web based, dynamic suite of benchmarking services. This initiative supersedes and replaces all previous benchmarking effective January 1, 2018 and will provide ISA members a suite of world class benchmarking helping members change the way they assess performance while targeting areas for improvement.

During this session, Scott will reveal preliminary results from ISA’s new Annual Performance Report (APR). He will highlight and explain the metrics that are most closely aligned with distributors’ success, and he will give examples for how to apply the results to your own business.

A portion of the session will also describe ISA’s other active research projects: its monthly Top Line Pulse; and its Distributor Compensation Report. The presentation will increase your knowledge of ISA’s research projects and how the information can improve your operations.

Manufacturers are encouraged to join distributors for this session. Manufacturers will not only learn the key success factors for distributors, but will be ahead of the learning curve as benchmarking for Manufacturers is the next ISA initiative.

Industry Insights is the leading provider of high quality benchmarking and research services across all associations.

About the Speaker

Scott is a Senior Vice President at Industry Insights, Inc., where he applies analytics and statistical techniques to render useful information from financial survey data. His work has been featured in The Economist, The Wall Street Journal, The New York Times, and numerous other publications. Scott is an active CPA and holds a Master of Predictive Analytics degree from Northwestern University and an MBA from Capital University.

To all ISA Members and ISA Atlanta 2020 Attendees,

After continuous monitoring of the evolving situation with the novel coronavirus (COVID-19) and much deliberation, the Industrial Supply Association (ISA) is announcing today that the ISA Board of Directors have voted to cancel ISA Atlanta 2020 scheduled to take place April 20-22 in Atlanta, Georgia. Everyone at ISA understands and appreciates the time, effort, and resources that you have put into preparing for this event. Like you, we have been working hard, and were looking forward to coming together to Engage, Learn and Lead.

This decision was made after careful review of the most recent facts from the Centers for Disease Control (CDC), World Health Organization (WHO), the Georgia Department of Public Health and other local authorities. Ultimately, the health, safety and well-being of our members, management team and the community at large led to this decision. Although difficult, as this decision comes at a significant cost to ISA which is a nonprofit, we know it’s the right thing to do.

With that in mind, it’s important to note that ISA is YOUR ASSOCIATION and ISA is OUR INDUSTRY. With over 118 years of history, our mission is to provide the strategies and tools to help companies remain relevant throughout industry change. This global pandemic, combined with the accelerating disruption we all are facing, demonstrates now more than ever the need for ISA to continue its pursuit of Leading the Channel Forward®.

The good news is that we have the financial strength to weather this storm. We plan to access our financial reserves to make that happen. These reserves are intended to protect ISA in times like this and for investing in value added programs that benefit ISA members and our industry.

With this decision, we are prepared to refund 100% of all registration, booth and sponsorship fees. However, recognizing the significant impact on our reserves, we are asking for your consideration in donating your registration, booth fees and/or sponsorships to the ISA Foundation, all or in part, at the level your organization is able to support. Foundation funds will only be used for education, research and/or scholarships and your organization will be recognized as a supporting patron of the Foundation helping ISA continue its mission critical purpose. Your donation will help continue the momentum and fuel the future of the Industrial MROP Channel. We recognize the magnitude of this ask, but if each company can help in some way, together, we will strengthen ISA, our community and industry overall.

In the coming weeks, a member of the ISA team will contact all ISA Atlanta 2020 participants to discuss refunds and or donations. Due to the large number of companies and attendees we ask for your patience as we begin this process. This is a priority and will be given the urgency it deserves.

In closing, I would like to thank everyone that has reached out with overwhelming support and positive feedback regarding the path and mission we are on. To all, please keep an eye out for upcoming announcements regarding the Lifetime Achievement Award, Innovation Impact Awards, Phase 2 Analytics for Distributor, Manufacturers and IMRs, Scholarships and so much more.

On behalf of the ISA Board of Directors, I would like to thank you for your patience throughout this decision-making process and your commitment to your association – ISA.

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