PRIVACY POLICY

Overview

The Industrial Supply Association (ISA) is committed to protecting the privacy and confidentiality of individuals who engage with our website, programs, and content. This Privacy Policy explains how we collect, use, and share information and outlines your rights related to that information.

Information We Collect

We may collect personal and professional information when you:

  • Register for events or webinars
  • Download or access gated content
  • Submit forms on our website
  • Become an ISA member or interact with member resources

Information collected may include name, company, job title, email address, and other relevant contact details.

How We Use Information

ISA uses collected information to:

  • Deliver requested content, events, and services
  • Communicate relevant updates, resources, and opportunities
  • Improve our programs, website, and member experience
  • Support sponsorships that help fund education and industry resources

Sponsored Content

Some ISA webinars, recordings, downloads, and other gated content are supported by sponsors.

When you submit a form to access sponsored content, you acknowledge that ISA may share your submitted contact information with the sponsor(s) of that specific content.

ISA does not sell personal data. Information is shared only in connection with the specific sponsored content you choose to access.

You may opt out of sponsor communications directly with the sponsor at any time.

Member Information

ISA maintains the confidentiality of member information and limits access to authorized personnel. Member data is used to support association operations, communications, and approved member services.

Certain member tools, such as the ISA Membership Directory, are designed to facilitate professional networking within the ISA community. Visibility and access levels vary for members and non-members.

Information Sharing

Except as described above for sponsored content, ISA does not share personal information with third parties for unrelated marketing purposes. We may share information with trusted service providers who support our operations, under confidentiality agreements.

Cookies and Analytics

ISA may use cookies, analytics tools, and similar technologies to understand how visitors interact with our website, improve performance, and deliver relevant content. These tools may collect information such as browser type, device information, IP address, and pages visited. You may adjust your browser settings to limit or disable cookies, though some site features may not function properly.

Your Choices

You may:

  • Opt out of marketing communications from ISA at any time
  • Contact ISA to request updates or corrections to your information
  • Directly unsubscribe from sponsor communications if contacted

To make a request, email info@isapartners.org.

Data Security and Retention

ISA takes reasonable administrative and technical measures to safeguard personal information. While no system can guarantee complete security, we work to protect information from unauthorized access or disclosure. Personal information is retained only as long as necessary to fulfill its intended purpose or meet legal obligations.

Policy Updates

ISA may update this Privacy Policy periodically. Updates will be posted on our website, and continued use of the site constitutes acceptance of any changes.

Legal Requirements

ISA may disclose personal information if required by law, regulation, or legal process, or to protect the rights and safety of ISA, its members, or others.

Contact Us

If you have questions about this Privacy Policy or ISA’s data practices, contact us at info@isapartners.org.

This Privacy Policy applies solely to ISA-owned websites and platforms.