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WEBINAR:
Benchmarking Your Journey
in B2B E-commerce

July 21, 2025 | 1:00 PM ET

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Benchmarking Your Journey in B2B E-commerce

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A Discussion and Current State Overview of the State of B2B Ecommerce in the Industrial Channel

There is a significant gap for manufacturers and distributors in their understanding how to successfully implement an eCommerce strategy. And with the degree to which buyers preferences are changing there is a large “backlog of expectations” building up and that puts the industry more at risk of disruption. More and more buyers want a digital experience that does more.

ISA CEO Brendan Breen sits down with industry veteran and digital guru Jason Hein, Global Director from the B2B eCommerce Association, to dive into the often discussed and potentially scary world of B2B eCommerce. This session is designed for CEO/Owner/Business Unit leaders, IT leaders, Sales/Marketing leaders and/or anyone else looking to increase sales in eCommerce.

Part one:

Learn why the B2B eCommerce Association believes there is a significant gap for manufacturers and distributors in their understanding how to successful implement an eCommerce strategy. We will also learn how the association can help ISA Members close that gap.

Part two:

Hear Jason break down new research that helps the audience benchmark against the current state of eCommerce in our industry. ISA members will hear Jason share insights and case studies that identify traps many companies fall into that lead to frustration, lack of effectiveness and poor outcomes. More importantly, he will share what the companies that are winning are doing to drive growth in their eCommerce business.

 Part three:

Exclusively for webinar attendees, Jason will provide an new assessment survey and tool B2BEA has developed that can help ISA Members establish a baseline of their current state in eCommerce, qualitatively identify areas for improvement, and set the stage for a strategic approach to growing their eCommerce business.

Join us live on July 21, 2025 at 1:00 PM ET. Reserve your seat today!

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Meet the Speakers

Jason Hein

Global Director, B2B eCommerce Association

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Brendan Breen

CEO, Industrial Supply Association (ISA)

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To all ISA Members and ISA Atlanta 2020 Attendees,

After continuous monitoring of the evolving situation with the novel coronavirus (COVID-19) and much deliberation, the Industrial Supply Association (ISA) is announcing today that the ISA Board of Directors have voted to cancel ISA Atlanta 2020 scheduled to take place April 20-22 in Atlanta, Georgia. Everyone at ISA understands and appreciates the time, effort, and resources that you have put into preparing for this event. Like you, we have been working hard, and were looking forward to coming together to Engage, Learn and Lead.

This decision was made after careful review of the most recent facts from the Centers for Disease Control (CDC), World Health Organization (WHO), the Georgia Department of Public Health and other local authorities. Ultimately, the health, safety and well-being of our members, management team and the community at large led to this decision. Although difficult, as this decision comes at a significant cost to ISA which is a nonprofit, we know it’s the right thing to do.

With that in mind, it’s important to note that ISA is YOUR ASSOCIATION and ISA is OUR INDUSTRY. With over 118 years of history, our mission is to provide the strategies and tools to help companies remain relevant throughout industry change. This global pandemic, combined with the accelerating disruption we all are facing, demonstrates now more than ever the need for ISA to continue its pursuit of Leading the Channel Forward®.

The good news is that we have the financial strength to weather this storm. We plan to access our financial reserves to make that happen. These reserves are intended to protect ISA in times like this and for investing in value added programs that benefit ISA members and our industry.

With this decision, we are prepared to refund 100% of all registration, booth and sponsorship fees. However, recognizing the significant impact on our reserves, we are asking for your consideration in donating your registration, booth fees and/or sponsorships to the ISA Foundation, all or in part, at the level your organization is able to support. Foundation funds will only be used for education, research and/or scholarships and your organization will be recognized as a supporting patron of the Foundation helping ISA continue its mission critical purpose. Your donation will help continue the momentum and fuel the future of the Industrial MROP Channel. We recognize the magnitude of this ask, but if each company can help in some way, together, we will strengthen ISA, our community and industry overall.

In the coming weeks, a member of the ISA team will contact all ISA Atlanta 2020 participants to discuss refunds and or donations. Due to the large number of companies and attendees we ask for your patience as we begin this process. This is a priority and will be given the urgency it deserves.

In closing, I would like to thank everyone that has reached out with overwhelming support and positive feedback regarding the path and mission we are on. To all, please keep an eye out for upcoming announcements regarding the Lifetime Achievement Award, Innovation Impact Awards, Phase 2 Analytics for Distributor, Manufacturers and IMRs, Scholarships and so much more.

On behalf of the ISA Board of Directors, I would like to thank you for your patience throughout this decision-making process and your commitment to your association – ISA.

Stay up to date with the latest information we have here.

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Cancellation Policy for Registration:

The Emerging Leaders Virtual event will be recorded and available for thirty days after September 2nd 2020. Due to the virtual accessibility of this summit, no refunds will be issued if you are unable to attend the live event.

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Cancellation Policy for Registration:

The Women in Industry Virtual Summit 2020 will be recorded and available for 30 days after the event. Due to the virtual accessibility of the event no refunds will be issued if you are unable to attend the live event.

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Cancellation Policy for Registration:

Economic Guidance: Gearing Up for Growth Webinar will be recorded and available for 30 days after the event. Due to the virtual accessibility of the event no refunds will be issued if you are unable to attend the live event.

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First-Time Attendee Non-Member Rate Policy

This policy is for first-time attendees whose company has never been an ISA member or, whose company has not been an ISA member for the past 3 years.

Defining “First-Time”:

Occurrence:

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Emerging Leaders Hot Pass

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Emerging Leaders All Access Pass

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Member Rate Policy

To qualify for member rates, 2020 membership dues must be paid.

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Non-exhibiting Rate Policy

Non-exhibiting rate is for the first attendee only – any additional attendees, see the Member or Non Member rates.

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