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A FREE Virtual Education Series for All ISA Member Employees.

Dive into ISA’s premier Summer Session program. Crafted exclusively for individuals from ISA member companies, this enlightening virtual series boasts 12 educational sessions tailored to today’s pivotal themes.

Whether you’re at the helm of leadership or progressing through the ranks, our sessions are designed for everyone keen on refining their skills and staying at the industry’s forefront.

Inside the Summer Session Lineup:

  • 4 Comprehensive DEI&B Sessions: Delve into the heart of workplace diversity, equity, inclusion & belonging. Learn to identify and address unconscious biases and foster a culture of respect and inclusivity.
  • 8 Engaging Sessions on the Omnichannel Customer Experience: Navigate the dynamic landscape of end-customer buying behaviors, exploring the roles of sales strategies, effective marketing, and talent cultivation.

Summer Sessions Lineup

How to Build a Culture of Diversity, Equity, Inclusion & Belonging (DEI&B)

Tuesday, June 6, 2023  |  11:00 AM – 2:45 PM ET

This half-day workshop teaches participants the significance of DEI&B in the workplace, how to recognize and tackle unconscious biases, and how to create a respectful and inclusive work environment.

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End-Customer Centricity & Its Impact on the Bottom Line

Thursday, June 15, 2023  |  1:00 – 1:45 PM ET

This session provides insights into the rapid changes in end-customer buying behavior and emphasizes the importance of understanding their decision-making process, engagement preferences, and having a strong brand and value proposition, while also examining the cost of inaction.

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The Omnichannel End-Customer Experience Explained

Tuesday, June 20, 2023  |  1:00 – 1:45 PM ET

The session discusses the definition of an omnichannel experience, suggests various channels to create it, provides tips to identify the right channels for your end customers, and emphasizes the need for consistent messaging.

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Omnichannel Marketing Defined

Tuesday, June 27, 2023  |  1:00 – 1:45 PM ET

This session discusses omnichannel marketing, its differences from traditional marketing, the need for an omnichannel marketing strategy, and provides examples of best practices.

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Omnichannel Marketing Execution

Tuesday, July 11, 2023  |  1:00 – 1:45 PM ET

This session explores the people, roles, technology, infrastructure, budgets, and measuring results required for deploying an omnichannel marketing strategy, including the potential for outsourced partners and services.

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Omnichannel Sales Defined

Tuesday, July 18, 2023  |   1:00 – 1:45 PM ET

This session discusses the concept of omnichannel sales, its differences from traditional sales, the importance of an omnichannel sales strategy in providing an overall end-customer experience, and provides examples of best practices.

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Omnichannel Sales Execution

Tuesday, July 25, 2023  |  1:00 – 1:45 PM ET

This session discusses the necessary components for deploying an effective omnichannel sales strategy, including the roles, technology and infrastructure needed, as well as effective sales training requirements.

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Applying Omnichannel Strategies to Employee Recruitment

Tuesday, August 1, 2023  |  1:00 – 1:45 PM ET

This session highlights the connection between customer experience channels and employee recruitment, emphasizing the significance of a positive candidate experience and exploring strategies for attracting candidates through technology.

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Applying Omnichannel Strategies to Employee Retention

Tuesday, August 8, 2023  |   1:00 – 1:45 PM ET

This session discusses various channels for retaining top talent while exploring the significance of culture, leadership, and recognition, and stressing the importance of consistent assessment of retention strategies.

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Building Bridges of Inclusion: Industry Leaders Reflect on Reimagining DEIB from Intention to Impact

Tuesday, August 15, 2023  |   1:00 – 1:45 PM ET

A panel discussion with 3 esteemed industry leaders revisiting the important subject of diversity, equity, inclusion, and belonging (DEIB) from our June summer session “Reimagining DEIB from Intention to Impact.” Delve deeper into the practical aspects of DEIB, exploring strategies for meaningful impact, addressing challenges, measuring progress, and discovering innovative approaches to foster inclusive workplaces.

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To all ISA Members and ISA Atlanta 2020 Attendees,

After continuous monitoring of the evolving situation with the novel coronavirus (COVID-19) and much deliberation, the Industrial Supply Association (ISA) is announcing today that the ISA Board of Directors have voted to cancel ISA Atlanta 2020 scheduled to take place April 20-22 in Atlanta, Georgia. Everyone at ISA understands and appreciates the time, effort, and resources that you have put into preparing for this event. Like you, we have been working hard, and were looking forward to coming together to Engage, Learn and Lead.

This decision was made after careful review of the most recent facts from the Centers for Disease Control (CDC), World Health Organization (WHO), the Georgia Department of Public Health and other local authorities. Ultimately, the health, safety and well-being of our members, management team and the community at large led to this decision. Although difficult, as this decision comes at a significant cost to ISA which is a nonprofit, we know it’s the right thing to do.

With that in mind, it’s important to note that ISA is YOUR ASSOCIATION and ISA is OUR INDUSTRY. With over 118 years of history, our mission is to provide the strategies and tools to help companies remain relevant throughout industry change. This global pandemic, combined with the accelerating disruption we all are facing, demonstrates now more than ever the need for ISA to continue its pursuit of Leading the Channel Forward®.

The good news is that we have the financial strength to weather this storm. We plan to access our financial reserves to make that happen. These reserves are intended to protect ISA in times like this and for investing in value added programs that benefit ISA members and our industry.

With this decision, we are prepared to refund 100% of all registration, booth and sponsorship fees. However, recognizing the significant impact on our reserves, we are asking for your consideration in donating your registration, booth fees and/or sponsorships to the ISA Foundation, all or in part, at the level your organization is able to support. Foundation funds will only be used for education, research and/or scholarships and your organization will be recognized as a supporting patron of the Foundation helping ISA continue its mission critical purpose. Your donation will help continue the momentum and fuel the future of the Industrial MROP Channel. We recognize the magnitude of this ask, but if each company can help in some way, together, we will strengthen ISA, our community and industry overall.

In the coming weeks, a member of the ISA team will contact all ISA Atlanta 2020 participants to discuss refunds and or donations. Due to the large number of companies and attendees we ask for your patience as we begin this process. This is a priority and will be given the urgency it deserves.

In closing, I would like to thank everyone that has reached out with overwhelming support and positive feedback regarding the path and mission we are on. To all, please keep an eye out for upcoming announcements regarding the Lifetime Achievement Award, Innovation Impact Awards, Phase 2 Analytics for Distributor, Manufacturers and IMRs, Scholarships and so much more.

On behalf of the ISA Board of Directors, I would like to thank you for your patience throughout this decision-making process and your commitment to your association – ISA.

Stay up to date with the latest information we have here.

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Cancellation Policy for Registration:

The Emerging Leaders Virtual event will be recorded and available for thirty days after September 2nd 2020. Due to the virtual accessibility of this summit, no refunds will be issued if you are unable to attend the live event.

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Cancellation Policy for Registration:

The Women in Industry Virtual Summit 2020 will be recorded and available for 30 days after the event. Due to the virtual accessibility of the event no refunds will be issued if you are unable to attend the live event.

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Cancellation Policy for Registration:

Economic Guidance: Gearing Up for Growth Webinar will be recorded and available for 30 days after the event. Due to the virtual accessibility of the event no refunds will be issued if you are unable to attend the live event.

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First-Time Attendee Non-Member Rate Policy

This policy is for first-time attendees whose company has never been an ISA member or, whose company has not been an ISA member for the past 3 years.

Defining “First-Time”:

Occurrence:

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Emerging Leaders Hot Pass

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Emerging Leaders All Access Pass

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Member Rate Policy

To qualify for member rates, 2020 membership dues must be paid.

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Non-exhibiting Rate Policy

Non-exhibiting rate is for the first attendee only – any additional attendees, see the Member or Non Member rates.

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